Terms and Conditions

Terms and Conditions

1. Introduction

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

Dolce Looks ("DL", "we", "us", "our", "dolcelooks.co.za") provides this website and services subject to the following terms and conditions ("Terms"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this site.

2. Definitions

  • "Site" refers to www.dolcelooks.co.za
  • "User" or "you" refers to any person accessing the Site
  • "Member" refers to a registered user of the Site
  • "Purchaser" refers to any Member who purchases products
  • "Products" refers to all items available for purchase on the Site
  • "Order" refers to an electronic request to purchase Products

3. Legal Framework

3.1 Applicable Laws

These Terms comply with:

  • The Electronic Communications and Transactions Act 25 of 2002 ("ECT Act")
  • The Consumer Protection Act 68 of 2008 ("CPA")
  • Protection of Personal Information Act ("POPIA")
  • Other applicable South African and international e-commerce laws

3.2 Age and Capacity

By using this Site, you represent that you:

  • Are at least 18 years old or have legal guardian consent
  • Have the legal capacity to enter into contracts
  • Accept these Terms on behalf of yourself or your legal entity

4. Account Registration and Use

4.1 Account Creation

  • Registration is required for purchasing Products
  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the confidentiality of your account

4.2 Prohibited Uses

You are prohibited from using the Site:

  • For any unlawful purpose
  • To violate any laws or regulations
  • To infringe upon intellectual property rights
  • To harass, abuse, or discriminate
  • To submit false information
  • To transmit malicious code
  • To interfere with the Site's security features

5. Products and Purchases

5.1 Product Information

  • All Product descriptions aim to be accurate
  • Colors may vary due to digital display variations
  • Prices are subject to change without notice

5.2 Order Process

  • Placing items in your cart does not reserve Products
  • A binding purchase agreement occurs only when:
    1. You submit a completed Order
    2. Payment is authorized or received
    3. DL confirms Product availability

5.3 Payment

  • We currently accept credit card payments
  • All transactions are processed through secure payment systems
  • You warrant that you are authorized to use the payment method

6. Delivery and Returns

6.1 Delivery

  • Delivery is currently limited to South African addresses
  • Special arrangements may be made for international delivery

6.2 Returns

Refer to our separate Returns Policy for detailed information

7. Intellectual Property

7.1 Copyright

All content on this Site is protected by copyright law and is the property of DL

7.2 Limited License

Users are granted a limited license to:

  • View the content
  • Make legitimate purchases
  • Use the Site as intended

8. Liability and Indemnification

8.1 Disclaimer

Except as required by the CPA and ECT Act, DL:

  • Provides the Site "as is"
  • Makes no warranties about Site functionality
  • Is not liable for any damages from Site use

8.2 Indemnification

You agree to indemnify DL against any claims arising from:

  • Your breach of these Terms
  • Your violation of any laws
  • Your violation of any third-party rights

9. Changes to Terms

  • DL may modify these Terms at any time
  • Registered Members will be notified via email
  • Non-registered Users must check the Site for updates
  • Continued use after changes constitutes acceptance

10. Contact Information

For any questions about these Terms, contact us at:

  • Email: info@dolcelooks.com
  • Phone:0712699103

11. Governing Law

These Terms are governed by the laws of South Africa